***PLEASE NOTE*** We discourage the use of rice with your mobile phone, as the moisture can draw starch up into its workings and create new problems. If you are in need of DryBox Rescue services, please do not place the phone in a bag of rice first.

To increase the chances of restoring your phone completely, please take the following measures as soon as possible:

• Power the phone down immediately and remove the battery.
• Do NOT charge phone or try to power it back on. Resist the urge to turn it back on!.
• Bring phone and charger to a DryBox Rescue station ASAP
• Our patent-pending system can restore your phone while you wait.

Refund Policy:
In the event the DryBox service was unable to fully restore you phone from a liquid exposure, we are happy to refund the fee you paid for up to 30 days from the date of service. (Please note only smart phones are accepted and eligible for a refund). In an effort to make the DryBox service as effective as possible, we ask that you please provide the following in order to receive a full refund.   

Please Print and fill out the following Refund Form: